In order to inspire confidence and garner support, adaptability, brevity, and a listener-oriented approach are key.
Length
2 Days, 10 Participants Max
Objective
To provide participants with a broadly applicable skills-based communications program for:
-- Structuring Business Critical Content Targeted to Executives/customers
-- Managing the Flow of Meetings and Conversations with Execs
-- Enhancing Your Executive Presence
-- Cultivating Awareness of Executive/Customer Needs, Interests, and Attitudes
Overview
The two-day format includes the following:
**Optional one-day format is also available.
Key Topics
Structure Business Critical Content Targeted to Executives or Customers
• Determine, and then customize communication for, a target Executive audience
• Optimize elevator pitch and Executive Briefings
• Select memory hooks for important concepts
• Deliver a coherent action plan with benefits to the business
• Ensure clarity of key information and recommended actions
• Adjust detail to expand or contract as needed
• Structure key points extemporaneously
• Create a plan for strategic use of visual support
Manage Conversation/Meeting Flow
• Generate support and buy-in
• Incorporate feedback without losing focus
• Handle high level hallway conversations effectively
• Stay on track, and reinforce key messages
Enhance Your Executive Presence
• Project confidence and conviction
• Eliminate distracting idiosyncrasies
• Apply skills and tools to formal and informal communications
Cultivate Listener Awareness
• Create a “DNA” (Demographics, Needs, Attitudes) analysis for listener focused communications
• Use five levels of details model to appropriately communicate at the executive level
• Orient communications toward Executive or Customer issues and terminology
• Target the level of technical detail to match executive perspective